Contact
Get In Touch
Looking to add a touch of creativity and versatility to your home or office? Look no further than wallpaper! With endless design options and the ability to transform any space, wallpaper is the perfect choice for those who want to make a statement. Whether you prefer bold patterns, subtle textures, or vibrant colors, wallpaper allows you to showcase your personal style and create a unique atmosphere. Not only does it add visual interest to your walls, but it also serves as a durable and long-lasting design element. So why wait? Explore our wide selection of wholesale wallpaper at Factory Direct Wallpaper and elevate your space to new heights of style and sophistication. Let your walls do the talking!
Call us
1 (423) 457-4201
Email Us
sales@factorydirectwallpaper.com
Store Hours
M-F: 8am–5pm
24 Hours Online
Visit us
2115 Chapman Rd., Suite 101, Chattanooga, TN 37421
F.A.Q.
General Questions
Looking to make a purchase? We’ve got you covered! Here are some frequently asked questions about shipping, warranty, payment options, and our return policy for our products.
1. How long does shipping take?
2. What are your delivery options?
3. Do you offer international shipping?
4. What is the warranty on your products?
5. What payment options do you accept?
6. Can I return a product if I’m not satisfied?
At Factory Direct Wallpaper, we strive to provide the best customer experience from start to finish. Shop with confidence knowing that your satisfaction is our top priority.
How long does shipping take?
All of our wallpaper products are normally in stock at our warehouse. Orders received by noon on weekdays are shipped that day or within 24 hours of receipt of order. Our warehouse is located in Tennessee which puts us within maximum to 3 to 4 days ground service for most shipping companies. We use UPS and USPS as our main shippers they both offer 2 and 3 day shipping via Air and Priority Shipping. Actual shipping time will be a direct result to yoour location in relation to our warehouse.
What are your delivery options?
We offer local pickup at our showroom store or warehouse in Chattanooga, TN for local customers if desired. Any orders picked up locally are sybject to TN Sale Tax and a small handling fee but there are no shipping charges. We use UPS and USPS as our main shippers but others are available if needed. Standard groun shipping is the least expensive and we offer free ground shipping from time to time depending on order volume. Most ground shipments will be delivered within 3 to 4 days of shipped date. Both shippers offer 2-3 day shipping options at premium prices since it involves Air Freight and our wallpaper packages are long and heavy. UPS Ground can get a package delivered normally the within 2 days to a customer within 300 miles of our warehouse.
Do you offer international shipping?
What is the warranty on your products?
At Factory Direct Wallpaper, we stand behind the quality of our products. Our factory fresh sealed products, new in wrapper, are guaranteed against any defects. If you encounter any issues with your purchase, we offer hassle-free replacements or refunds. Your satisfaction is our top priority. Trust in our warranty and shop with confidence at Factory Direct Wallpaper, where we bring you wholesale wallpaper directly to your doorstep. Elevate your space with our wide selection and let your walls do the talking.
What payment options do you accept?
At Factory Direct Wallpaper, we offer a wide range of convenient payment options for purchasing our products. Choose from bank charge cards, Visa, MasterCard, American Express, Diners Club, and more. We also accept online payment platforms like Stripe, PayPal, Venmo, and Google Pay. If you prefer traditional methods, we gladly accept checks and cash as well. We also offer deferred payment plans with payments extended over 3 to 4 months or even a year. With our flexible payment options, shopping for wholesale wallpaper has never been easier. Experience the convenience and simplicity of Factory Direct Wallpaper today.
Can I return a product if I'm not satisfied?
At Factory Direct Wallpaper, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with a product, we offer a 30-day return window. Please note that the item must be unopened in its original factory packaging. Kindly bear in mind that return shipping fees will be the responsibility of the customer, and a 30% restocking fee will be applied. You must contact Customer Support for a Return Authorization (RA) to activate the return for credit or refund transaction. We value your trust in us and are here to assist you every step of the way. Shop with confidence knowing that your satisfaction is our priority.